Privacy Policy and Terms of Service

This document describes the policies and procedures of Jessica Downing (the "Company", "We", "Us", or "Our") regarding the collection, use, and disclosure of Your information and the terms under which You use Our Service.

1. Definitions

  • Affiliate: An entity that controls, is controlled by, or is under common control with a party.
  • Company: Refers to Jessica Downing.
  • Device: Any device that can access the Service such as a computer, a cellphone, or a digital tablet.
  • Personal Data: Any information that relates to an identified or identifiable individual, including name, email, and phone number.
  • Service: Refers to the Website and our SMS messaging program.

2. SMS Terms and Conditions

By providing your phone number and interacting with our opt-in form on the website, you expressly consent to receive recurring automated text messages from Jessica Downing, including but not limited to updates, reminders, promotional content, and marketing messages.

  • Consent: Consent to receive text messages is not a condition of purchase.
  • Frequency: Message frequency varies based on user interaction and program updates.
  • Rates: Message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
  • Opt-Out: You can cancel the SMS service at any time by texting "STOP". After you send "STOP", we will send you a confirmation message that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
  • Help: If you are experiencing issues with the messaging program, you can reply with the keyword "HELP" for more assistance, or you can get help directly at hello@jessicadowningcoaching.com.
  • Carrier Liability: Carriers are not liable for delayed or undelivered messages.

3. Mobile Information Non-Sharing Disclosure

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Collecting and Using Your Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. This includes:

  • Email address
  • First name and last name
  • Phone number (specifically for SMS communications)
  • Usage Data (IP address, browser type, and diagnostic data)

5. Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To maintain our Service: Including monitoring usage and performance.
  • To contact You: Via email, telephone, SMS, or other electronic communication regarding updates or informative communications related to our products and services.
  • To manage Your requests: To attend to and manage your inquiries.

6. Disclosure and Transfer of Your Personal Data

We do not sell, rent, or lease Your Personal Data. Your information is processed at the Company's operating offices.

Exclusion for SMS Data: Notwithstanding any other language in this policy, Personal Data collected for the purpose of SMS opt-in will not be shared, sold, or rented to any third party or affiliate for any reason, including for "business transfers" or "other purposes" mentioned elsewhere in this policy.

7. Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. If You opt-out of SMS communications, Your phone number will be removed from our active messaging lists immediately.

8. Contact Us

If you have any questions about this Privacy Policy or our Terms of Service, You can contact us via our website at: https://jessicadowningcoaching.com