TERMS AND CONDITIONS
Agreement Between User and J Downing Consulting
The Site is offered to you conditioned on your acceptance, without modification, of the terms, conditions, and notices contained herein, referred to as the “Terms.” Your use of the Site constitutes your agreement to all such Terms. Please read these Terms carefully and keep a copy for your reference.
www.jessicadowningcoaching.com provides information, resources, consulting, coaching, strategy, website build support, marketing support, digital products, and related services for coaches, service providers, and business owners.
Privacy
Your use of the Site is subject to our Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.
Electronic Communications
Visiting the Site, submitting forms, purchasing products or services, scheduling calls, or sending emails to J Downing Consulting constitutes electronic communications.
You consent to receive electronic communications from us, and you agree that all agreements, notices, disclosures, and other communications that we provide electronically, by email, or through the Site satisfy any legal requirement that such communications be in writing.
Your Account
If you create an account, access a client portal, purchase a product, join a vault, access a course, schedule a service, or otherwise use any private area connected to J Downing Consulting, you are responsible for maintaining the confidentiality of your account information, login credentials, passwords, and access links.
You agree to accept responsibility for all activities that occur under your account or password. You may not assign or transfer your account to any other person or entity.
You acknowledge that J Downing Consulting is not responsible for third-party access to your account that results from theft, misuse, sharing, or misappropriation of your account information.
J Downing Consulting reserves the right to refuse or cancel service, terminate accounts, remove access, or edit or remove content at our sole discretion.
Age Requirement
To access or use this Site, purchase products or services, or enter into an agreement with J Downing Consulting, you must be at least 18 years old or have the permission of a parent or legal guardian.
J Downing Consulting does not knowingly collect personal information from children under the age of 13.
No Unlawful or Prohibited Use
You are granted a non-exclusive, non-transferable, revocable license to access and use the Site strictly in accordance with these Terms.
As a condition of your use of the Site, you agree that you will not use the Site for any purpose that is unlawful or prohibited by these Terms.
You may not use the Site in any manner that could damage, disable, overburden, impair, or interfere with the Site or with any other party’s use and enjoyment of the Site.
You may not obtain, or attempt to obtain, any materials, information, resources, templates, downloads, trainings, or private content through any means not intentionally made available or provided through the Site.
Purchase and Refund Policy
By clicking “Buy Now,” “Purchase,” “Submit Payment,” “Enroll,” “Book Now,” or any other purchase button, by entering your payment information, or by otherwise enrolling electronically, verbally, or in writing, you agree to be provided with products, programs, services, consulting, coaching, strategy, or digital resources by J Downing Consulting.
Unless a separate written agreement, proposal, invoice, or Terms of Purchase states otherwise, all purchases are final.
Because many J Downing Consulting services include strategy, preparation, custom planning, consulting, copywriting, implementation, or reserved calendar time, private consulting, coaching, build intensives, VIP days, custom projects, and one-on-one services are non-refundable.
Digital products, templates, trainings, resources, and downloadable materials are also non-refundable unless otherwise stated on the specific sales page or checkout page.
Project Scope, Deliverables, and Client Responsibility
For custom services, consulting, coaching, website builds, funnel builds, copywriting, strategy, or implementation projects, the specific deliverables will be outlined in the applicable invoice, proposal, project description, sales page, checkout page, or written agreement.
The client is responsible for providing requested information, logins, brand materials, feedback, copy, images, approvals, and other items needed for the project in a timely manner.
J Downing Consulting is not responsible for delays, missed timelines, incomplete work, or changes in project outcome caused by delayed client communication, missing assets, unclear direction, incomplete questionnaires, missed calls, lack of access to required platforms, or failure to provide necessary feedback.
Any work requested outside the agreed scope may require an additional quote, invoice, or written approval before work begins.
Intellectual Property
All content included as part of the Site and related services, including but not limited to text, graphics, logos, images, designs, videos, trainings, templates, downloads, worksheets, copy, frameworks, strategy materials, page layouts, website content, course content, and the compilation thereof, is the property of J Downing Consulting or its suppliers and is protected by copyright and other laws that protect intellectual property and proprietary rights.
You agree to observe and abide by all copyright, trademark, proprietary notices, restrictions, and usage limitations contained in any such content.
You may view, print, or download one copy of publicly available materials from the Site solely for your personal, informational, non-commercial use, provided that you keep all copyright and proprietary notices intact.
You may not modify, publish, transmit, reverse engineer, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce, perform, resell, license, share, or exploit any Site content, private client materials, paid resources, downloads, trainings, templates, or intellectual property, in whole or in part, without prior written consent from J Downing Consulting.
Your use of the Site or purchase of any product or service does not grant you ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of J Downing Consulting except as expressly authorized by these Terms or by a separate written agreement.
Client Materials and Submissions
J Downing Consulting does not claim ownership of materials you provide to us, including brand assets, copy, photos, testimonials, business information, questionnaire responses, project notes, comments, feedback, or other submissions, referred to as “Submissions.”
However, by submitting materials to J Downing Consulting, you confirm that you own the rights to those materials or have permission to use and share them.
You grant J Downing Consulting permission to use your Submissions as needed to provide the requested products, services, consulting, strategy, website builds, marketing support, or other work you have purchased or requested.
Unless otherwise agreed in writing, J Downing Consulting may reference completed work, screenshots, project outcomes, testimonials, or public-facing client results in its portfolio, marketing materials, website, social media, or sales materials.
If you require confidentiality or do not want your project shared publicly, that must be communicated in writing.
Use of Communication Services
The Site or related services may contain communication features, including but not limited to comment sections, forms, communities, message areas, chat features, groups, client portals, calendars, live trainings, webinars, or other communication tools, referred to as “Communication Services.”
You agree to use Communication Services only to post, send, and receive messages and materials that are proper, lawful, respectful, and related to the purpose of the Communication Service.
You agree that you will not use Communication Services to:
- Defame, abuse, harass, stalk, threaten, or violate the legal rights of others.
- Publish, post, upload, distribute, or disseminate inappropriate, profane, defamatory, infringing, obscene, indecent, or unlawful material.
- Upload files that contain viruses, corrupted files, or software that may damage another person’s computer, account, systems, or data.
- Advertise or offer to sell or buy goods or services unless such Communication Service specifically allows such messages.
- Conduct surveys, contests, pyramid schemes, chain letters, spam, or unauthorized promotions.
- Harvest or collect information about others, including email addresses, without consent.
- Violate any applicable laws, rules, or regulations.
J Downing Consulting has no obligation to monitor Communication Services but reserves the right to review, edit, refuse, or remove materials at our sole discretion.
We also reserve the right to terminate access to any Communication Services at any time without notice.
Third-Party Links and Services
The Site may contain links to third-party websites, services, platforms, payment processors, apps, software, scheduling tools, email platforms, hosting platforms, or other resources.
Third-party websites and services are not under the control of J Downing Consulting, and we are not responsible for their content, availability, accuracy, policies, functionality, privacy practices, payment processing, refunds, or terms.
The inclusion of any third-party link or tool does not imply endorsement by J Downing Consulting. You acknowledge that you are solely responsible for your use of third-party websites, tools, services, platforms, and resources.
Certain services made available through the Site may be delivered through third-party platforms. By using those services, you acknowledge and consent that we may share information as reasonably necessary with third-party providers with whom we have a relationship to provide the requested product, service, functionality, or support.
Online Commerce
Certain sections of the Site may allow you to make purchases from J Downing Consulting or from other merchants.
If you make a purchase through the Site, your purchase information, including your name, address, payment information, billing information, and other details, may be collected by us, the merchant, and/or our payment processing company.
We are not responsible for the independent policies, terms, conditions, payment processing practices, or refund policies of third-party merchants, platforms, or payment processors.
You release J Downing Consulting, its affiliates, payment processors, and merchants from any damages or claims arising from your purchase through or use of the Site or its content.
Disclaimers
The information, resources, trainings, templates, consulting, coaching, strategy, copywriting, implementation, and other materials provided by J Downing Consulting are for educational, informational, strategic, and business-support purposes only.
J Downing Consulting makes no representation or warranty that the information provided, regardless of source, is accurate, complete, reliable, current, or error-free.
By participating in or reading the Site, emails, blog posts, videos, trainings, webinars, live streams, consulting calls, coaching calls, strategy sessions, or other content, you acknowledge that J Downing Consulting cannot guarantee any specific outcome, result, revenue, sales volume, website performance, funnel performance, lead generation outcome, conversion rate, business growth, client acquisition result, or financial outcome.
Any testimonials, case studies, examples, earnings, results, or client outcomes shared through the Site or related materials are examples only and are not guarantees that you will experience the same or similar results.
J Downing Consulting and its representatives are not medical professionals, licensed psychologists, attorneys, accountants, financial advisers, or tax professionals.
Nothing provided through the Site, products, services, consulting, coaching, or content should be construed as medical, mental health, legal, financial, tax, or professional licensed advice.
You are responsible for your own business decisions, implementation, compliance, results, and outcomes.
No Guarantee of Results
J Downing Consulting may provide strategy, recommendations, copy, marketing direction, website structure, funnel planning, implementation support, coaching, consulting, or business guidance.
However, your results depend on many factors outside our control, including but not limited to your offer, audience, pricing, consistency, follow-through, market conditions, sales process, traffic sources, messaging, reputation, client experience, and implementation.
We do not guarantee that you will earn money, book clients, increase revenue, generate leads, improve conversions, sell products, grow your audience, or achieve any particular result from using our Site, products, services, or recommendations.
LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, J DOWNING CONSULTING SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, EXEMPLARY, OR OTHER DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE, PRODUCTS, SERVICES, CONTENT, OR MATERIALS.
THIS INCLUDES, BUT IS NOT LIMITED TO, DAMAGES RELATED TO:
(I) ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELAY, DENIAL OF SERVICE, DEFECT, COMPUTER VIRUS, SYSTEM FAILURE, OR LOSS OF ACCESS;
(II) LOSS OF REVENUE, ANTICIPATED PROFITS, BUSINESS OPPORTUNITIES, SAVINGS, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES;
(III) THIRD-PARTY THEFT, DESTRUCTION, UNAUTHORIZED ACCESS, ALTERATION, OR USE OF YOUR INFORMATION OR PROPERTY;
(IV) YOUR USE OF, OR RELIANCE ON, ANY INFORMATION, RECOMMENDATIONS, STRATEGIES, SERVICES, OR MATERIALS PROVIDED BY J DOWNING CONSULTING; AND
(V) THE PERFORMANCE, AVAILABILITY, SECURITY, OR FUNCTIONALITY OF ANY THIRD-PARTY TOOLS, WEBSITES, SOFTWARE, PAYMENT PROCESSORS, EMAIL PLATFORMS, WEBSITE PLATFORMS, SCHEDULING TOOLS, OR OTHER SERVICES USED IN CONNECTION WITH THE SITE OR YOUR PROJECT.
THE FOREGOING APPLIES WHETHER THE CLAIM IS BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF J DOWNING CONSULTING HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR COULD HAVE FORESEEN SUCH DAMAGES.
IN JURISDICTIONS THAT DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, OUR LIABILITY SHALL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.
IN NO EVENT SHALL J DOWNING CONSULTING’S CUMULATIVE LIABILITY TO YOU EXCEED THE AMOUNT YOU PAID TO J DOWNING CONSULTING FOR THE SPECIFIC PRODUCT OR SERVICE GIVING RISE TO THE CLAIM, OR $100, WHICHEVER IS GREATER.
Indemnification
You agree to indemnify, defend, and hold harmless J Downing Consulting, its owner, officers, contractors, team members, affiliates, agents, and third parties from and against any losses, costs, liabilities, damages, claims, and expenses, including reasonable attorneys’ fees, relating to or arising out of:
- Your use of or inability to use the Site, products, or services.
- Your violation of these Terms.
- Your violation of any rights of a third party.
- Your violation of any applicable laws, rules, or regulations.
- Any materials, submissions, content, or information you provide to J Downing Consulting.
J Downing Consulting reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to fully cooperate in asserting any available defenses.
International Users
The Site is controlled, operated, and administered by J Downing Consulting from within the United States.
If you access the Site or services from a location outside the United States, you are responsible for compliance with all local laws.
You agree that you will not use J Downing Consulting content, products, services, or materials in any country or in any manner prohibited by applicable laws, restrictions, or regulations.
Termination and Access Restriction
J Downing Consulting reserves the right, in its sole discretion, to terminate your access to the Site, products, services, accounts, communities, client portals, downloads, materials, or any portion thereof at any time, without notice, if we determine that you have violated these Terms or misused the Site, content, services, or materials.
We also reserve the right to refuse service, cancel purchases, remove access, or discontinue services at our discretion.
Governing Law and Venue
To the maximum extent permitted by law, these Terms are governed by the laws of the State of Arizona, without regard to conflict of law principles.
You agree to the jurisdiction and venue of courts located in Arizona for any dispute arising out of or relating to the use of the Site, products, services, or these Terms, unless otherwise required by applicable law or agreed in a separate written agreement.
No Joint Venture or Agency Relationship
You agree that no joint venture, partnership, employment, contractor, franchise, or agency relationship exists between you and J Downing Consulting as a result of these Terms, your use of the Site, or your purchase of any product or service.
Severability
If any part of these Terms is determined to be invalid, void, or unenforceable under applicable law, the invalid or unenforceable provision will be deemed superseded by a valid and enforceable provision that most closely matches the intent of the original provision, and the remainder of the Terms shall continue in full force and effect.
Entire Agreement
Unless otherwise specified in a separate written agreement, proposal, invoice, sales page, or terms of purchase, these Terms constitute the entire agreement between you and J Downing Consulting with respect to the Site and supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written.
A printed version of these Terms and any notice given in electronic form shall be admissible in judicial or administrative proceedings to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
Changes to Terms
J Downing Consulting reserves the right, in its sole discretion, to change the Terms under which the Site is offered. The most current version of the Terms will supersede all previous versions.
We encourage you to periodically review the Terms to stay informed of updates. Your continued use of the Site after changes are posted constitutes your acceptance of the updated Terms.
Contact Us
J Downing Consulting welcomes your questions or comments regarding these Terms.
Last Updated: April 28, 2026